Author Archives: Hilary

Whose agenda is it anyway?

It seems pretty obvious to say that organisations should have a clear agenda – a strong sense of identity and purpose. But how do you decide where you’re trying to go, and who you’re trying to be? Who sets the … Continue reading

Posted in Sense of purpose | Comments Off on Whose agenda is it anyway?

Doing what matters

There are three fundamental rules for making stuff work: Focus Focus Focus In organisations, we are subject to so many influences that it is very easy to become scattered. Business reviews, from formal structured assessments to informal discussions, generate multitudes … Continue reading

Posted in Sense of purpose | Comments Off on Doing what matters

Customers or vegetables?

This is the subject of one of my rants. My theory is that the very word customers acts as a cloak to hide the true meaning and significance of these people form us. It is a collective generalisation. It conveys … Continue reading

Posted in Sense of purpose | Comments Off on Customers or vegetables?

Viral leadership

Bad isn’t the enemy of good. Bland is. Yet it seems as if many businesses actively cultivate mediocrity. They show few signs of, and little ambition for, distinctiveness. The executive team is (or should be) the model for attitudes and … Continue reading

Posted in Sense of purpose | Comments Off on Viral leadership

Asset? Really?

When did we start referring to people as assets? It’s clearly better than seeing them as liabilities, but is that really the choice? A fork lift truck is an asset. A flip chart stand is an asset. Neither of these … Continue reading

Posted in Galvanize people | Comments Off on Asset? Really?